Remote Virtual Supervision System

ABSTRACT

An apparatus and method that enables a case officer to monitor in remotely to P/Ps. The remote supervision server receives GPS data/time-date data/text/audio/video reporting periodically from the parolees and probationers and the GPS data/time-date data/text/audio/video reporting is analyzed. The remote supervision server will send an alert to the case officer if a suspicious behavior is detected. If no suspicious behavior is detected, the remote supervision server will store the analysis result and send a notification to the case officer. The case officer can then check the audio/video reporting and the analysis result later. The remote supervision server also calculates the likelihood of recidivism for each post-release supervised client, parolee or probationer and advises the officer of such risk in order of greatest risk to lowest risk.

RELATED APPLICATION

This application is a continuation of and claims benefit of U.S. PatentApplication for Remote Virtual Supervision System, application Ser. No.13/547,666, filed on Jul. 12, 2012, which is a non-provisionalapplication of and claims benefit of U.S. Provisional Application forRemote Virtual Supervision System, U.S. Provisional Pat. App. No.61/559,352, filed on Nov. 14, 2011, the specifications of which areincluded in their entirety by this reference.

BACKGROUND OF THE INVENTION

1. Field of the Invention

The present invention generally relates to a computer server, and morespecifically, relates to a server that receives transmissions of GPSdata, text message data, status data relating to community re-entryprograms (job training, temporary housing, rehabilitation, drug testing,life coaching, and similar re-entry programs), social services data,school data, demographic data, time and date data, analyzes thesetransmission data, and generates results according to the analysis.

2. Description of the Related Art

Each local government spends considerable money tracking and monitoringpost release convicts living within the county after they are releasedfrom incarceration. After a convict is approved for release fromincarceration, he may be subject to parole, probation, or some form ofpost-release supervision. Usually, the parolee/probationer (“P/P”) mustregister with a local authority and he is assigned a case officer withwhom he must check in periodically. A case officer is usually chargedwith one hundred or more P/Ps and he must make time to monitor and trackeach P/P. The P/P must physically report to the case officer personallyon a periodic basis.

Each local government must provide enough case officers for a givenpopulation of P/Ps to handle in person meetings with the P/Ps, whetherin office or in the field. Most of the time, these reporting meetingsare routine and no issues result from these meetings. Even though thesemeetings are routine and without any important issue to be resolved, theP/Ps still need to report every month (or whatever the requiredfrequency is mandated). This in person reporting system is an obstaclefor P/Ps who have jobs or have no access to transportation. The P/P musttake time off work and arrange for travel to the case officer's officefor a short appointment. The case officer, on the other hand, must makehimself available under his supervision; if either the case officer orthe P/P is running late, it puts the rest of the case officer'sappointments behind schedule, forcing appointments to be rescheduled.However, with jail overcrowding become a drain on states and counties,the case officer's P/P caseload has been growing dramatically without acorresponding growth in resources to help manage this larger case load.Case officers now have to determine which P/Ps are at greatest risk ofrecidivism requiring immediate intervention and which P/Ps are a lesserrisk and to leave them alone. Case officers do not want to waste theirtime with well-behaved P/Ps when there are at risk P/Ps that requireclose monitoring and intervention to prevent recidivism. The challengefor case officers is determining and prioritizing which P/Ps are atgreatest risk of recidivism requiring the most of amount ofintervention.

In this setting, a lot of time and resources are wasted by case officerspersonally meeting with low risk P/Ps or responding to an incident wherehis P/P already committed a crime (recidivate) instead of taking theinitiative to help those P/Ps at greatest risk of recidivism. Preventingrecidivism saves municipal money and resources by avoiding costs relatedarrest, incarceration and prosecution. Further, the setting describedabove follows a reactive model, i.e., the case officer monitors a P/Pand reacts to what the P/P does or does not do. The case officer doesnot have information to anticipate possible what may happen to the P/P,thus the case officer cannot act more proactively to guide the P/P tobecome a productive member of the society.

Therefore, there is a need for a monitoring and management system thatis based on a “recidivism prevention model” which enables case officersto handle a larger case load by anticipating which P/Ps are at greatestrisk to recidivate and it is this system that the present invention isprimarily directed to.

SUMMARY OF THE INVENTION

In one embodiment, there is provided a method for an apparatus, forremote reporting of low risk P/Ps. The apparatus comprises a datacommunication controller for transmitting and receiving P/P reportinginformation including GPS, text message, time/date, audio and video datafrom the P/P's remote device, an analyzer for analyzing the GPS, textmessage, time/date, audio and video data against a set of standardbehavior indicators and a set of P/P past behavior indicators, a centralprocessing unit for issuing an alert to a case officer if suspiciousactivities were detected by the analyzer, and a storage unit for storingand updating the set of standard behavior indicators.

In another embodiment, there is provided a method for remote monitoringa P/P. The method comprises the steps of receiving, through atelecommunication network, reporting information from the P/P, analyzingby an analyzer the reporting information, obtaining an analysis result,sending by a data communication controller an alert message to a caseofficer if a suspicious behavior has been detected in the analysisresult, sending by the data communication controller a notification tothe case officer if no suspicious behavior has been detected in theanalysis result, and storing the analysis result in a computer readablestorage unit.

In yet another embodiment, there is provided a non-transitory computerreadable medium on which is stored a computer program for remotemonitoring a P/P by the case officer. The computer program comprisescomputer instructions that when executed by a computing device performsthe steps for receiving, through a telecommunication network, areporting information from the P/P, analyzing by an analyzer thereporting information, obtaining an analysis result, sending by a datacommunication controller an alert message to a case officer if asuspicious behavior has been detected in the analysis result, sending bythe data communication controller a notification to the case officer ifno suspicious behavior has been detected in the analysis result, andstoring the analysis result in a computer readable storage unit.

The present system and methods are therefore advantageous as they enablecase officers to remotely monitor P/Ps in real time. The present systemand methods are further advantageous in that they enable officers topredict and stop recidivism. Other advantages and features of thepresent invention will become apparent after review of the hereinafterset forth Brief Description of the Drawings, Detailed Description of theInvention, and the Claims.

BRIEF DESCRIPTION OF THE DRAWINGS

Features and advantages of embodiments of the invention will becomeapparent as the following detailed description proceeds, and uponreference to the drawings, where like numerals depict like elements, andin which:

FIG. 1 depicts the relationship between a remote supervising system andother components;

FIG. 2 depicts a system architecture of the remote supervision systemaccording to the invention;

FIG. 3 illustrates architecture of a supervision server for the P/Psupervision system;

FIG. 4 illustrates a process for a remote monitoring using the presentinvention;

FIG. 5 depicts an interface process between the remote supervisionserver and a remote probationer officer; and

FIG. 6 illustrates a process for calculating the likelihood ofrecidivism.

DETAIL DESCRIPTION OF THE INVENTION

In the following description, the term “exemplary” is meant only as anexample, and does not indicate any preference for the embodiment orelements described. Further, like numerals refer to like elementsthroughout the several views, and the articles “a” and “the” includesplural references, unless otherwise specified in the description. Theterms “parole officer” and “case officer” are used interchangeably, soare “P/P” and “probationer.” The “reporting” and “checking in” are alsoused interchangeably.

In an overview, the present invention provides a remote virtualsupervision system that enables a case officer to monitor P/Ps and tospend more time with those P/Ps who may be prone to lapse back into lifeof crimes. The P/P can “check” in through the remote device by recordinga video, audio file, text message, or GPS data transmission on theremote device and the remote device then transmits the recorded GPS,text message, time/date stamp, video or audio file via wirelesstelecommunications network to a remote supervision server. The remotesupervision system will analyze the GPS, text, time/date, audio andvideo files and then save the analysis result for viewing by a caseofficer. The remote supervision system will issue alerts ifabnormalities are detected through the analysis. The remote supervisionsystem will also use the “check-in” information from each P/P and otherenvironmental information for each P/P, such as job and housing, toperform a risk and need assessment for every P/P. Those P/Ps who aredeemed to be in the high risk group will be visited by the case officermore often.

FIG. 1 depicts the relationship 100 between a remote supervision system102 and other components. The remote supervision system 102 receivescheck-in information from remote devices 108 and the check-ininformation, which includes audio and video files and the location (GPS)information on the remote devices 108, is analyzed and made available tocase officers who access the analysis result using monitoring terminals110. The monitoring terminals 110 may be connected to the remotesupervision system 102 directly or remotely. The remote supervisionsystem 102 may receive information from law enforcement agencies,schools, and social service agencies 104 and may also make the analysisresults available to the law enforcement and social services agencies104. The remote supervision system 102 may also make the analysisresults to a special analyzer 106 that will use the analysis results tohelp local governments to manage, predict, and reduce criminalactivities.

The purpose of the remote supervision system 102 is not only to useinformation received from the remote device 108 and the law enforcementand social services agencies to generate data for the case officers totrack and to monitor the P/Ps, but also to assess risk of recidivism andthe need for each P/P. The purpose of the assessment of risk and needfor each P/P is to reduce the recidivism rate. The likelihood ofrecidivism can be predicted using the following function:

-   -   Recidivism=F (housing, education, job, sobriety/drug use);        where,    -   housing reflects on P/P's housing condition, who are house mates        for the P/P,    -   job reflects on whether P/P has a steady job, education reflects        P/P's attendance in training programs, employable skills, and        interest in changing behavior, and    -   sobriety/drug use reflects whether P/P is suspected of violating        sobriety/drug use conditions of release.

The information from the law enforcement agencies, schools and socialservices agencies may include the housing information, the sobriety/druguse information, and the job information for the P/P. If the housinginformation indicates that the P/P is sharing a room with people otherthan his family, sharing living space with people other than the familymembers may be prejudicial to the P/P who is trying to return to anormal life because house mates who are not family members may exertundesirable influence on the P/P. If the information from the socialservices agency indicates that the P/P has a steady job, this is apositive factor and will increase the likelihood of the P/P to return toa normal life and be accepted by the society. The sobriety/drug useinformation may be received from the law enforcement agencies or derivedfrom the information received from the remote device 108. Informationfrom schools indicates the P/P's positive attendance and performance inclass reflects his attitude and intention to improve his behavior.

If the analysis of these four factors indicates that the P/P has higherrisk of recidivism, then the remote monitoring system 102 may schedulemore case officer visits to this P/P. For P/Ps who have lower risk ofrecidivism, the remote monitoring system 102 schedules fewer caseofficer visits. The remote monitoring system 102 will also generate avisiting schedule for each case officer and the visits to each P/Pmonitored by the case officer. The visits to each P/P are scheduledrandomly by the remote monitoring system 102 according to the result ofthe assessment of risk and needs. The visits are randomized using agaming theory and an anchored bias to maximize the effect of thesevisits.

Besides generating a visiting schedule for a case officer, the remotemonitoring system 102 is also capable of generating a route for thescheduled visits. Using the P/P's personal information, such as hisaddress or wok location, and traffic information from other onlineresources, the remote monitoring system 102 can generate a route for thecase office to take and the remote monitoring system 102 will be able toschedule the visit for each P/P by taking in consideration the distancebetween each visit and the projected traffic condition for that route.

FIG. 2 depicts system architecture of the remote supervision systemaccording to the invention. A P/P 202 may be fitted with a softwareapplication (“App”) enabled on the P/P's smart phone device 206 that hecarries on his body at all times. This App enabled smart phone device206 periodically communicates with a cell tower 218, which is connectedto a base station (not shown). The base station is connected to a mobileswitching center (MSC) 210. The mobile switching center 210 is connectedto a data communication network (the Internet) 212. A remote server 220,on which the remote monitoring system 102 is executed, that collectsinformation from the remote device 206 is also connected to the Internet212. The information collected can be accessed through a terminal 222 bya case officer. Optionally, the case officer can also access theinformation using a mobile computing device (such as a tablet or laptopcomputer) 214 anywhere through the Internet 212.

A P/P 202 can check in with his case officer by making a GPSdata/time-date data/text/audio/video transmission and sending thistransmission to the remote supervision server 220. The transmission datawill be analyzed by the remote server 220 and the analysis result isstored in the remote supervision server 220 and made available to caseofficers. The case officers can access the analysis result at theiroffice using attached terminals 222 or remotely through handheld tabletcomputers 214 in the field. The remote supervision server 220 can alsosend the analysis results to a server 216 at law enforcement agency orsocial services agency or receive information from this server 216.

The remote supervision server 220 (remote monitoring system 102) willcommunicate with the case officer who is out on the field visiting P/Ps202. The case officer may be carrying a laptop computer 214, a tabletcomputer, or a smart mobile telephone. The remote supervision server 220will send the latest updates about the P/Ps that the case officer ismonitoring. The remote supervision server 220 will suggest a prioritizedlist of which P/Ps to visit first for the case officer's visitingschedule according to the latest updates about the P/Ps.

FIG. 3 is a logic block diagram 300 for a remote supervision server 220.The remote server 220 has a video controller 304 for controlling a videodisplay, an audio controller 306 for controlling audio, a display screen308, an input/output (IO) controller 312 for controlling user interface,a data communication controller 314 for transmitting and receiving data,analyzer 318 for analyzing video/audio data received from the remotedevice 206, a central processing unit (CPU) 316, and a storage unit 310.The video controller 304 controls the display of video received from theremote device 206 and the video camera, so a case officer can set up alive chat with a P/P 202. The audio controller 306 controls the displayof audio messages. The display screen 308 displays GPS data/time-datedata/text/audio/video received from the P/P 202. The IO controller 312controls the operation of the display screen 308 and data input andoutput operations. The data communication controller 314 enables theremote server 220 to send and receive data to and from a remote device206 and also to communicate with the law enforcement/social servicesagency server 216. The storage unit 310 is a non-transitory, computerreadable storage device and used for storing instructions, GPSdata/time-date data/text/audio/video files, and information receivedfrom external sources, such as the law enforcement/social servicesagencies. The CPU 316 controls the operation of the remote supervisionserver 220 by executing instructions stored in the storage unit 310. TheCPU 316 can coordinate operations needed to set up a live chat betweenthe P/P 202 and the case officer. The remote supervision server 220 mayalso handle the GPS information received from the remote device 206. Itis understood that each logic block in FIG. 3 may be implemented byhardware, software, or combination thereof.

The data communication center 314 can receive P/P “risk-needs” dataincluding biographic background data and near real time status datarelating to the P/P's participation in community re-entry programs (jobtraining, education, temporary housing, rehabilitation, drug testing,life coaching, and similar re-entry programs) from various third partysources (GPS tracking service, schools, community assistance agencies,etc.). The analyzer 318 can analyze the risk-needs and report dataagainst a set of standard behavior indicators and a set of P/P pastbehavior indicators. The central control unit 316 manages andprioritizes the activities of the case officers to address those P/Ps atmost risk of recidivism if suspicious activities were detected by theanalyzer 318. The analysis result is then transmitted to a mobilemanagement device that each case officer carries with him to help himmanage his schedule of meetings with P/Ps based on the risk assessmentof each case officer's P/P case load.

The remote supervision server 220 allows a P/P to report to his caseofficer remotely and not in real time. FIG. 4 illustrates a process 400for the remote supervision server 220. The remote server 220 receivesinformation about P/Ps 202 from other law enforcement agency, such ascourt or penitentiary system and uses this information to track convictswho have been released on parole. The remote supervision system 220checks whether it is time to receive information or report from a P/P,step 402, i.e., whether it is time for a P/P 202 to send an audio andvideo file to the remote supervision system 220. If it is time toreceive the reporting information from the P/P 202, the remotesupervision system 220 checks whether the report has been received, step404. If the report has not been received from the P/P 202, the remotesupervision server 220 will send an alert to the case officer, step 408,assigned to track this P/P 202. The alert is a message with high levelof urgency and can be sent as an email, a text message (SMS) to the caseofficer's mobile phone, or a telephone call to the case officer.

If the P/P 202 has checked-in remotely by sending a GPS data/time-datedata/text/audio/video file, the remote supervision server 220 analyzesthe GPS data, text, audio and video files, step 406. The remotesupervision server 220 is equipped with an analyzer 318 with a facialrecognition program, a voice recognition program, and may also beequipped with a retina scanning program. The analyzer 318 will use theseprograms to obtain indications of probationer's physical andpsychological conditions by first checking against certain standardbehavior indicators and then checking against the probationer's own pastbehavior. The standard behavior indicators may include, for example, ared retina may be an indication of sobriety/drug use, lack of direct eyecontact into the camera may be an indication of hiding some information,and blurb speech may be an indication of drunkenness. The remotesupervision server 220 uses these specialized programs to check forsuspicious behavior, step 410. If a suspicious behavior is detected, theanalysis result is stored, step 412, and an alert is sent to the caseofficer, step 408. The case officer can check the analysis result laterand then take appropriate action.

If no suspicious behavior was detected after checking the analyzedresult against the standard behavior indicators, the analyzed result ischecked against the probationer's own past behavior indicators, step414. If a probationer acts “normal” but different from his pastbehavior, this different behavior may also be a concern and to beinvestigated. If a suspicious behavior is detected, the analysis resultwill be stored, step 412, for further analysis by the case officer. Analert will be sent to the case officer, step 408. If no suspiciousbehavior is detected, the analysis result is saved for future use, step418, and a notification is sent to the case officer, step 420. Thenotification is a message with low or normal level of urgency. Theprobationer officer can then review the audio/video file from the P/P202 and the analysis result at later time.

Besides checking whether it is the time to receive a report from P/Ps202, the remote supervision server 220 also checks whether there is anyalert from the remote device 206. The remote device 206 willautomatically send alerts to the remote supervision server 220 if someunusual conditions happen. The unusual conditions may be related to thehardware of the remote device 206 and may also be caused by the P/P'saction. If an alert is received from the remote device 206, the remotesupervision server 220 will first send an instruction to the remotedevice 206, step 405, then send an alert to the case officer, step 408.The instruction sent by the remote supervision server 220 to the remotedevice 206 may be an instruction for self-diagnostic. If the alert iscaused by the P/P 202 action, then instruction sent by the remotesupervision server 220 may instruct the remote device 220 to recordvideo/audio without the P/P 202 being aware of.

FIG. 5 depicts an interface process between the remote supervisionserver 220 and a remote probationer officer. After sending an alert or anotification to the case officer, the remote supervision server 220 mayreceive an access request from the case officer, step 502. The accessrequest may be related to a particular P/P 202. The remote supervisionserver 220 retrieves the P/P's information, step 504, and displays theinformation on the display device 308, step 506, if the case officer isin the office. If the case officer is accessing the informationremotely, the retrieved information will be sent to the remote terminal(laptop computer) 214 for display. The remote supervision server 220 mayreceive instruction from the case officer, step 508. The remotesupervision server 220 checks if the instruction is for a live chat,step 510. The case officer can use the live chat to check on the P/P 202and to understand if there is any difficulty or issue that the P/P 202is facing. If the instruction is not for a live chat request, the remotesupervision server 220 will act accordingly and store the information,step 512.

If the instruction is for a live chat request, the remote supervisionserver 220 send a live chat request to the remote device 206, step 514.The live chat may be for an immediate live chat and may also bescheduled for a later time. The remote supervision server 220 will checkif it is time for the live chat, step 516. If it is the time for a livechat, the remote supervision server 220 will establish an audio/videoconnection between the remote supervision server 220 and the remotedevice 206.

FIG. 6 illustrates a process for the remote supervision system 102 tocalculate recidivism. The remote supervision system 102 receivesinformation from law enforcement agency, step 602, schools, and socialservices agency, step 604. The remote supervision system 102 also usesinformation retrieved from audio and video reporting done by P/P, step606. The remote supervision system 102 calculates the possibility ofrecidivism by considering these factors, step 608, and generates avisiting schedule based on the calculation result, step 610, asdescribed above.

When in use, the remote supervision server 220 of the present inventionenables parole officer to monitor P/Ps 202 assigned to him remotely andat his convenience. For instance, a convict may be granted probationafter serving time in a regular prison and one condition for theprobation is for the convict to report regularly to a case officer. Thecase officer may be assigned to many P/Ps and each P/P may have adifferent reporting time. On the day for reporting, the P/P 202 can usethe remote device 206 to record a short video. The video recording mayconsists the P/P providing his recent information, such as his currentaddress, whether employed or not, and any other information that may berequired by the case officer. The video is stored on the remote device206 and the remote device 206 will transmit the video file along withother pertinent information, such as time and location of recording, toa remote supervision server 220. The remote supervision server 220 willanalyze the GPS data/time-date data/text/audio/video files and make theanalysis result available to the case officer. If a suspect behavior isdetected during the analysis, the remote supervision server 220 willsend an alert with pertinent information to the case officer.

If the P/P 202 is in an area known for high crime activities, the remotedevice 206 may send an alert to the remote supervision server 220 andthe remote supervision server 220 may instruct the remote device 206 todisplay a message to the P/P 202 advising him to leave the area. Theremote supervision server 220 may also instruct the remote device 206 torecord GPS data/audio/video silently and later send the data back to theremote supervision server 220 for analysis.

The transmission of the video file or any alert or warning to the remotesupervision server 220 is done through wireless transmission via atelecommunication network and it can also be done through Wi-Ficonnections. When the video file is transferred to the remote server viathe wireless communications network, the transmission of the video fileis through a data channel and there is no need for a voice channel. Thetransmission of the video file is done automatically by the remotedevice without knowledge by the P/P. The transmission can be done inreal time after the video is recorded or in batch mode, i.e., scheduledfor a time when there is less network traffic.

The remote supervision server 220 will also allow a case officerproactively monitor P/Ps assigned to him. The remote supervision server220 will calculate the likelihood of recidivism for each P/P using theinformation from the reporting done by the P/Ps and the personalinformation from other law enforcement or social services agencies. Thepersonal information includes housing information, job information, andsobriety/drug use information. The remote supervision server 220 willgenerate a report on the likelihood of recidivism. For those P/Ps withhigh possibility of recidivism, the remote supervision server 220 willflag these P/Ps as needing attention from the case officer. The remotesupervision server 220 will also generate a visiting schedule and also avisiting route for the case officer.

The method of the present invention can be performed by a programresident in a computer readable medium, where the program directs acomputer device, such as a remote device of the present invention,having a computer platform to perform the steps of the method. Thecomputer readable medium can be the memory of the server.

In the context of FIG. 3, the remote supervision server 220 may havedifferent components different from those illustrated in FIG. 3 formultiple components may be combined in a single component and thefunctions executed by one component in FIG. 3 may be executed by two ormore components. In the context of FIGS. 4-5, the steps illustrated donot require or imply any particular order of actions. The actions may beexecuted in sequence or in parallel.

While the invention has been particularly shown and described withreference to a preferred embodiment thereof, it will be understood bythose skilled in the art that various changes in form and detail may bemade without departing from the spirit and scope of the presentinvention as set forth in the following claims. Furthermore, althoughelements of the invention may be described or claimed in the singular,the plural is contemplated unless limitation to the singular isexplicitly stated.

What is claimed is:
 1. A method for sending a communication regarding aprobationer, executed by a server having an analyzer and a datacommunication controller, comprising the steps of: comparing, by theanalyzer, multi-media data for the probationer with a set of standardbehavior indicators; sending, by a data communication controller, afirst alert regarding a probationer to a case officer if the multi-mediadata indicate a suspicious behavior; comparing, by the analyzer, themulti-media data with a set of past behavior indicators for theprobationer if the multi-media data do not indicate any suspiciousbehavior; and sending, by the data communication controller, a secondalert regarding the probationer to the case officer if comparison of themulti-media data with the set of past behavior indicators indicate asuspicious behavior.
 2. The method of claim 1, further comprising thestep of sending a normal message regarding the probationer to the caseofficer if there is no indication of any suspicious behavior.
 3. Themethod of claim 1, further comprising the step of storing comparisonresults.
 4. The method of claim 1, further comprising the step ofreceiving the multi-media data from a remote device.
 5. The method ofclaim 1, further comprising the step of sending a third alert regardingthe probationer to the case officer if no multi-media data has beenreceived from a remote device.
 6. The method of claim 5, furthercomprising the step of sending an instruction to the remote device forthe remote device to start recording audio and video.
 7. The method ofclaim 1, wherein the multi-media data comprises an audio file and avideo file.
 8. A method for calculating possibility of recidivismcomprising the steps of: receiving, by a data communication controller,information for a probationer from third agencies; receiving, by thedata communication controller, a reporting from the probationer;analyzing, by an analyzer, the reporting from the probationer; andcalculating the possibility of recidivism for the probationer based onan analysis result and the information from the third agencies.
 9. Themethod of claim 8, wherein the third agencies comprise law enforcementagency, school, and social service agency.
 10. The method of claim 8,wherein the reporting from the probationer comprises multi-media data.11. A computer-readable storage device storing instructions that, whenexecuted by a processor, cause the processor to perform operations, forsending a communication regarding a probationer, comprising: comparingmulti-media data for the probationer with a set of standard behaviorindicators; sending a first alert regarding a probationer to a caseofficer if the multi-media data indicate a suspicious behavior;comparing the multi-media data with a set of past behavior indicatorsfor the probationer if the multi-media data do not indicate anysuspicious behavior; and sending a second alert regarding theprobationer to the case officer if comparison of the multi-media datawith the set of past behavior indicators indicate a suspicious behavior.12. The computer-readable storage device of claim 1, wherein theinstructions, when executed by the processor, cause the processor toperform the operations further comprising the step of sending a normalmessage regarding the probationer to the case officer if there is noindication of any suspicious behavior.
 13. The computer-readable storagedevice of claim 1, wherein the instructions, when executed by theprocessor, cause the processor to perform the operations furthercomprising the step of storing comparison results.
 14. Thecomputer-readable storage device of claim 1, wherein the instructions,when executed by the processor, cause the processor to perform theoperations further comprising the step of receiving the multi-media datafrom a remote device.
 15. The computer-readable storage device of claim1, wherein the instructions, when executed by the processor, cause theprocessor to perform the operations further comprising the step ofsending a third alert regarding the probationer to the case officer ifno multi-media data has been received from a remote device.
 16. Thecomputer-readable storage device of claim 1, wherein the instructions,when executed by the processor, cause the processor to perform theoperations further comprising the step of sending an instruction to theremote device for the remote device to start recording audio and video.17. The computer-readable storage device of claim 1, wherein themulti-media data comprises an audio file and a video file.